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Terms & Conditions

Last Updated: November 2, 2026

Welcome to TIRAZ! By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Terms

By using our website, you confirm that you agree to follow these Terms & Conditions and all applicable laws and regulations.

2. Products & Descriptions

  • We aim to provide accurate product descriptions and images.

  • Actual products may have slight variations in appearance due to lighting, photography, or screen settings.

  • Product availability may change without prior notice.

3. Pricing & Payment

  • All product prices are displayed on our website.

  • Prices may change at any time without prior notice.

  • Available payment methods will be displayed during checkout.

  • Customers are responsible for providing accurate payment information.

4. Order Placement & Confirmation

  • Customers must provide accurate contact and delivery information.

  • Placing an order does not guarantee acceptance.

  • TIRAZ reserves the right to cancel or reject an order in case of incorrect information, product unavailability, or suspected fraudulent activity.

  • Order confirmation may be provided through phone, SMS, or other available communication channels.

5. Shipping & Delivery

  • Delivery times may vary depending on the customer's location.

  • Delivery charges will be displayed during checkout.

  • TIRAZ is not responsible for delays caused by circumstances beyond our reasonable control.

6. Returns, Exchanges & Refunds

  • Return, exchange, and refund requests are subject to our Refund & Return Policy.

  • Customers should contact our support team if they receive damaged, defective, or incorrect products.

  • Refunds and exchanges require approval according to our applicable policies.

7. Order Cancellation

Customers may request cancellation before an order is dispatched. Once an order has been shipped, cancellation may not be possible.

8. Customer Responsibilities

Customers agree to:

  • Provide correct personal and delivery information.

  • Use the website for lawful purposes.

  • Avoid fraudulent orders or misuse of website services.

  • Respect the intellectual property rights of TIRAZ.

9. Privacy Policy

Your personal information is handled according to our Privacy Policy. We take reasonable steps to protect your information and use it to process orders and provide customer support.

10. Intellectual Property

All website content, including product images, descriptions, logos, graphics, and designs, belongs to TIRAZ or its respective owners. Unauthorized copying, reproduction, or distribution is prohibited.

11. Limitation of Liability

TIRAZ will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for losses arising from circumstances beyond our reasonable control, to the extent permitted by applicable law.

12. Changes to Terms

TIRAZ reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on this page.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Brand: TIRAZ

Phone: 01609161693

Email: tirazshops@gmail.com

Address: House 37, Road 13, Nikunja-2, Dhaka-1229

Thank You for Shopping with TIRAZ!

We appreciate your trust and look forward to providing you with a wonderful shopping experience.